Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners
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Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners

THIS BOOK IS NOW OUT OF PRINT - A NEW AND UPDATED VERSION - SERVICING ITSM - IS NOW AVAILABLE (ISBN: 978-1-4907-1956-6)

Rather than discuss ITIL theory around Service Catalogs and Portfolios, this book gives you the actual IT service descriptions for running, operating and managing an entire IT infrastructure!

  • AuthorRandy A. Steinberg
  • BindingPaperback
  • EAN9781425140328
  • ISBN1425140327
  • LabelTrafford Publishing
  • ManufacturerTrafford Publishing
  • NumberOfPages254
  • ProductGroupBook
  • ProductTypeNameABIS_BOOK
  • PublicationDate2007-09-21
  • PublisherTrafford Publishing
  • SKU2-1425140327
  • StudioTrafford Publishing
  • TitleServicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners