WarrantyAll items are backed by our 30 day Money Back Guarantee. If the item you receive does not match our CONDITION DESCRIPTION, please contact us immediately. Returns are only accepted for functional issues. Customer abused products will not be accepted. If there are any attempts to unlock or tamper with the phone in any way, the warranty is voided. If all items that were received in the order are not returned, there will be a fee if you do not send the rest of the items at your own cost.