Piper classic All-in-One Security System with Video Monitoring Camera, White

Piper is the first all-in-one home security and home automation device. It combines an HD camera, panoramic video, Z-Wave home automation, two-way audio and environmental sensors into a single, elegant product that you interact with on your Android/iOS device. For any further queries please contact iControl Networks Customer Support Number@ 1-888-612-7688​ – Monday to Friday 6:00 AM to 5:00 PM PST.

Troubleshooting steps are as follows:
Hold the power button down until Piper has fully powered down
Wait 60 seconds
Unplug the power cord from the unit
Remove the batteries
Wait 30 seconds
Plug the power cord back in Press the power button once