Negotiate like the Pros

Negotiate like the Pros is the essential program for successful negotiating, from one of the world's leading authorities. It explains: how to remember the most important--and overlooked--step in the negotiating process; how to counteract pressure tactics such as intimidation, manipulation, bluffing, and deadlines; why negotiations break down, and the number-one reason for failure; which strategy will always put you in the strongest bargaining position; what to do if the other side becomes angry or emotional; how to read your opponent and adjust your approach; how to avoid surprises, especially after the negotiation.

Negotiating is something we all do every day. We negotiate with customers and suppliers, employees and bosses, even our families. We negotiate everything from million-dollar deals to household chores. Negotiate like the Pros can turn anyone into a skilled negotiator.