Managing Conflict through Communication
Comprehensive and accessible coverage of the study of conflict
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Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills.
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Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts.
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This text is available in a variety of formats – print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more.
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Learning Goals
Upon completing this book, readers will be able to:
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