IBM 51J8644 ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise - Technical support - emergency phone consulting ( for single 2 CPU server ) - 1 year - 24x7 - 2 h

This service provides you with unlimited hardware and software phone support for your System x servers, BladeCenter servers, and storage devices. When it comes to installing and maintaining your systems, devices and software environment, you need precise information and fast answers to complicated questions. IBM technical specialists provide expert support, and can help reduce the complexity of implementing your hardware and software solution.