Down Pillows Recommendations Before Using

Our Feather Factory uses a naturally cleaning process. This chemical free process helps to increase the longevity of your pillow. Due to the long airtight shipping process, re-fluffing will be necessary and there maybe some natural down smells that occur when first opening your package. This can be easily eliminated.

Step 2: If your order includes zippered Cover(s), remove them from pillow, and place both the zippered cover(s) and pillow with 1.5 cups of baking soda in the washer with mild detergent. Never use fabric softener. Place pillows in the dryer on medium heat until pillow is completely dry. You will need to check the pillow often while drying and move the feathers around inside the pillow. Clumps of feathers can cause an odor if not thoroughly dry. It is very important that the pillow is completely dry to inhibit mildew and odors.