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Your network runs 24 x 7 and although you have a staff to support it, who do they go to for answers when they have technical questions or issues? Designed for customers who need to supplement their network resources with a level of technical product knowledge only found through the manufacturer, SupportNet provides that expertise. With support levels ranging from 24 x 7 telephone support up to a 4-hour on-site response, SupportNet enables you to access our experts who provide in-depth troubleshooting information and answers to your technical questions - all just a phone call or web site visit away. Enhance your warranty support with a support option from Enterasys networks.