Dispatch Manual Trucking 2019 Edition

A Guide to Successfully Manage your Dispatch and Increase your Revenue.
Plus Over 150 Brokerage Companies you can Trust.
Table of Contents

Introduction

Chapter 1 €“ Transportation Industry Overview
- Professional Organizations
- Industry Image
- Dispatch History
- Owner Operator Income

Chapter 2 €“ Tools Of The Trade
- Your Mobile Office
- Important Business Contacts
- Laws And Regulations
- Required Documents

Chapter 3 €“ Professionalism
- Customer Service Skills
- Building Business Relationships
- Time Management
- Stress Management

Chapter 4 €“ Load Availability
- Freight Volume
- Equipment
- Owner-Operator Specifics
- Hours of Service

Chapter 5 €“ Finding the Right Loads
- Freight Rates
- Round-trip Concept
- Load Resources
- Researching Loads

Chapter 6 €“ Booking Loads
- Booking Process
- Credit Checks
- Contract Specifics
- Financial Settlement

Chapter 7 €“ Freight Handling
- Loading
- Securing Shipment
- Refrigerated Freight
- Frozen Freight

Chapter 8 €“ Freight Delivery
- Delivery Instructions
- Directions, Delays, Troubleshooting
- Delivery and Bill of Lading
- Rejected Loads

Plus Over 150 Brokerage Companies you can Trust.