Customer service (Effective Marketing Solutions Book 3)

Happy Customers mean Healthy Profits. Make customer service a priority and reap the rewards. Customer service is the essence of marketing. The more you know about your customers, the better you can satisfy their needs, as well as making the best of your own skills, expertise, knowledge and resources. Committing to good customer service has doubles- the benefits; on the one hand, it provides peace of mind and makes the customer feel valued and important, on the other, customer service gives you a sense of purpose, direction and pride in what you do.