LegalDisclaimerWe solely sell the unit /device not the service for the device as we are not a service provider. Seller is not responsible for any Signal or Service Related issues. If you have any issues such as Internet / Phone / Wireless giving outages, poor or inappropriate speeds, low or no signal or intermittent signals or further any similar related issues, they are clearly related to Service Providers and or Service lines and or Service Codes that the service provider use to provide service on these devices. In addition, we don't work with any service provider so we have no way of assisting you if service provider has any usage restrictions on the device or non-acceptance or denials. We are also nt responsible forwhat their system says as that information is limited to them and can be altrered at any time by them. Even Consumer Regulations do not honor that information untill they provide complete documetation on it. All ISP devices we sell are prior used service devices. All these "used" devices in various used categories may have cosmetic wear & tear or bodily imperfections and must be considered used at all times. We "do" make sure no items have physical damages or as such which can effect the functionality of the device. All devices are considered "technically destroyed or not in service when not on an active account and service provider should reinstate them accordingly, although, that still remains at their discretion. Only Seller description and conditions are valid to the item you purchase from the seller not Amazon recommendations. No third party can deem any of our products defective, only us and us solely. Buyer is responsible for all returns and responsible for any purchase or reading errors made when buying. Feel free to contact us prior purchase, not after please.