A case study is used to show just how easy it is to make improvements to policy and procedure content.  An old, worn-out Purchasing Procedure is turned into a modern, robust Purchasing Procedure document. 

Complete chapters are included on process improvement, communications, training, compliance, auditing, cost benefit analyses, team building, writing policies and procedures, and for making changes to the company's culture to assure the success of published policies and procedures.

There is a bonus chapter at the end of the book that gives you ideas as to what a policy and procedure writer should be studying to enhance their skills.

Examples of policies and procedures are also included in the appendices to this book. Check out the author's website for additional information and a place to find free advice: Just Google for the URL: companymanuals.com.  For free advice, email the author at:  stevebpage @ gmail.com.